Dawn of Aces FAQs

The Dawn of Aces FAQ provides the answers to the most "frequently asked questions" received by Tech Support. There is additional information available in the Doa.hlp file, which is located in the Dawn of Aces directory, and the pdf file, which includes a table of contents and an index and is ideal for printing out and using as a hard copy reference for the game. See the Downloads page for details on downloading the pdf file.

Contents:

System Requirements

Q. What do I need to run Dawn of Aces?

A. The minimum PC requirements are:

  • Microsoft Windows 95 or above with 100% compatible DirectX drivers.
  • A Pentium 133 or faster (Pentium 200 if playing with a D3D compatible 3D accelerator card).
  • 16 MB RAM (32 MB for the accelerated graphics version).
  • 20 MB free space on your hard drive (50 MB if using the highest graphic resolution of 1024 x 768).
  • A joystick (you can use a mouse to fly, but it is definitely not recommended).
  • A Windows compatible sound card and drivers.
  • DirectX video card with 1 MB for 640 x 480 play, with 2 MB if playing with a D3D compatible 3D accelerator card, and at least 3 MB for 1024 x 768 play with a D3D compatible 3D accelerator card.
  • A modem with 19200 bauds. (Only necessary for network play.)
  • An Internet connection and ISP account. (Only necessary for playing online.)

The Macintosh system Requirements are:

  • Apple's MacOS version 7.5.3 or higher.
  • 32 MB physical RAM
  • Monitor capable of displaying Thousands of Colors at 640 / 480.
  • Mouse and keyboard.
  • A flight control system consisting of a joystick, throttle, and rudder pedals is recommended.
  • OpenTransport configuration of the Mac. (Network play only.)
  • An Internet connection and ISP account. (Only necessary for playing online.)
Installation

Q. After several attempts to download the full version, I gave up. Is the software available by mail?

A. Order the Dawn of Aces CD, which includes all the WarBirds and Dawn of Aces files for just $9.95.

Q. I am unable to decompress the Dawn of Aces software. It tells me "you may not have enough room in the Temp directory" when I know there is plenty of room on my hard drive.

A. Make sure there are no other programs running, and that your Windows\Temp directory is not full of unused files that were not closed out and deleted by Windows due to lockups, power losses, or something of that nature.

To clear out the temp directory safely:

  1. Close all programs except for the Windows desktop.
  2. Open the Windows directory on your C drive, and then the Windows\Temp directory.
  3. Select all files (not the folders), and then right-click and select Delete from the drop-down menu.


Note: Take care to only erase the files in the Windows\Temp directory, not the files in your Windows directory.

Q. Dawn of Aces does not start at all?!

A. To run Dawn of Aces you need at least a Pentium 133 CPU, 16 MB RAM, a video card capable of 16 bit color at a resolution of 640 x 480, a Windows compatible sound card and drivers, and a joystick.

Q. I installed the minimum install, and now I need dsound.dll or dplayx.dll.

A. Dawn of Aces uses the sound and video drivers from DirectX software released by Microsoft. If you have *.dll files missing it indicates that either DirectX has not been installed on your computer, or that you have an older or incomplete version of DirectX installed. Make sure that all other applications are closed, and then download DirectX from Microsoft DirectX. Double-click on the downloaded file to begin installing DirectX, and then follow the instructions on the screen. After installing DirectX, reboot the computer, and then recalibrate your joystick.

Q. I have installed DirectX, but it still gives me the missing dsound.dll, or dplayx.dll message.

A. This usually means that something was running that would not let DirectX update all of the necessary files. Make sure that all applications are closed except the Windows desktop and reinstall DirectX. Don't forget to reboot the computer and recalibrate your joystick.

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Account Information

Q. How do I set up an account to fly online?

A. Join the Dawn of Aces community and fly online with lots of other players by clicking Create an Account.

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Video

Q. How do I switch to 1024 x 768 mode in Dawn of Aces?

A. If you have a Mac, first download and run DOAMac1024.sit.bin, the PC download includes these files. Then, from the Main menu, select Setup, then the Video tab and then click next to 1024 x 768.

Note: You must have at least 2 MB of video memory to use the 1024 x 768 graphics.

Q. My left and forward views occasionally have a tendency to swap.

A. This is caused by an incorrect analog to digital conversion setting. You need to obtain a game card with a speed control on it, and then you can adjust the port speed by about 10 percent at a time, recalibrating the stick after every speed adjustment until the hat flicker goes away.

Q. My computer locks up or dumps me back to windows just after the startup screen.

A. This can be caused by several things. First check that you have High Color (16 bit) selected in the Windows display property settings.

  1. Right-click on the Windows desktop background, and then select Properties from the drop-down menu.
  2. The Display Properties dialog box is displayed. Select the Settings tab, and select High Color (16 bit) from the Color palette drop-down menu.

If you are in 16 bit color mode, make sure that you have the Video settings set correctly for the art that is installed on your machine. The install for the Mac only includes the standard 640 x 480 art. If you want to run Dawn of Aces in 1024 x 768, you need to download the 1024 x 768 cockpit art pack (see above).

Older or DirectX incompatible video drivers also cause this type of failure. Make sure that you have a recent installation of DirectX, and the latest drivers installed for your video card.

Most of the video card manufacturers are releasing updated MS DirectX compatible drivers for their products. Check your card manufacturer's Web page for the latest driver releases.

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Joystick & Control

Q. When trying to takeoff in Dawn of Aces, my aircraft goes out of control and crashes before leaving the ground. Why can't I get the aircraft into the air?

A. Dawn of Aces has one of the most realistic flight models available, including torque and slipstream effects . These  make the plane yaw (veer) on the ground when power is applied. In the realistic flight mode it is necessary to apply rudder to counter these effects while on the takeoff roll. If you do not have an analog rudder configured in the Windows joystick setup, use the default rudder keys. A for left rudder, S for center rudder, and D  for right rudder.

To select whether or not to fly the realistic flight model, from the Control Tower, click Select and then the Flight tab. Check the box next to Easy Flight to disable the realistic flight model, and uncheck it to fly using the realistic flight model. The easy flight model is disabled when flying in the Main arena online.

Q. My turns are smooth and fast in the offline version, but online I can hardly turn and I hear a terrible humming noise on sharp turns.

A. If you have easy mode selected when flying offline, you are flying a very basic flight model without torque, slipstream, and so on. It also does not let you push the plane to its full capacity, keeping you well inside the flight envelope. When you fly online, the realistic model is used. This has all of the structural effects turned on allowing you to stall and spin. The buzz you hear during slow flight or hard maneuvering is the stall horn warning you of an impending stall.

Q. What do I do if Windows doesn't detect my joystick?

A. First of all, check the system properties to see whether a Joystick is present.

  1. From the Windows desktop, select Start, then Settings, and then Control Panel. The Control Panel dialog box is displayed.
  2. Double-click on System to open the System Properties dialog box.
  3. Select the Device Manager tab, and then double-click on Sound, Video, and Game Controllers. There should be a Gameport entry, which is the joystick.

If there is no Gameport entry, you need to add it.

Q. How do I add a Gameport entry?

A. Adding a Gameport entry:

  1. Select Start, then Settings, and then Control Panel. The Control Panel dialog box is displayed.
  2. Double-click on Add New Hardware the Add New Hardware Wizard dialog box is displayed.
  3. Select Next and then No. Double-click on the Sound, Video, and Game Controller entry. Windows builds a driver list.
  4. Find the name of the manufacturer of your joystick in the left-hand Manufacturers list. If you are not sure about this, and cannot find your documentation, select Microsoft.
  5. Then in the right-hand Models list, select the appropriate model. Select Gameport Joystick if you selected Microsoft as your manufacturer. Click on Next and follow the instructions on the screen.

Note: You may need to reinstall DirectX to work with the drivers selected.

Q. How do I calibrate my joystick?

A. Configuring your joystick can be simple or complex. The simple procedure is as follows, for a more complex configuration refer to the help file, which is accessible from within the game.

  1. From the Windows desktop, click Start.
  2. Highlight Settings, and then click Control Panel.
  3. Double-click on Game Controllers.
  4. Your joystick is listed and highlighted.
  5. Click Properties. If you have foot pedals that control the rudder, check the box next to that option. Otherwise leave it blank.
  6. Select Test. There is a box that represents the limits of your joystick's movements along the vertical and horizontal axes, and an indicator that symbolizes the stick itself. Move the stick around to test it.
  7. If it is necessary to calibrate your joystick, select Settings. Click Calibrate and follow the instructions on the screen.
  8. When you are satisfied with the way your joystick moves the indicator around in the box, click Finish to save the settings.

Note: Whenever you start a mission, release all controls, and then press F12 to center the joystick and ensure precise control.

Q. What do I do if my joystick seems to act sporadically in flight, even after I've calibrated it?

A. Go through the joystick calibration routine. If it jumps around sporadically when you test it, it can mean its potentiometers are worn or dirty, or that there is a driver problem. Try reloading the Gameport driver (see above). If the test is still jumpy, try cleaning or replacing your joystick potentiometers. If the test is still unstable after these measures, you may want to check out a speed programmable Gameport.

NOTE: If you are using an optical joystick like the Microsoft Sidewinder Pro, there are no potentiometers present.

If the test cursor moves around steadily when testing your joystick, try adjusting the scaling, the damper and the deadband for the stick.

Q. How do I adjust the scaling, the damper and the deadband? What are they?

A. Open the Stick screen by selecting Setup from the Control Tower, and then selecting Stick.

The scale works by controlling the amount of input that the game uses at any percentage of joystick input (1-100). For instance, if you want the computer to recognize 100 percent of the stick input at 10 percent stick throw, you would set the 10 percent box at 100. You should graduate the input levels up the scale so that there are no big jumps between any stick throw percentage. An example would be moving up the scale from 10 to 100 where 10 is in the 10% stick throw box, and 100 is in the 100% stick throw box, from left to right, 10, 20, 30, 40, 50, 60, 70, 80, 90, 100.

The damper setting calculates the average of your stick input before sending it to the game as a control input. The larger this setting, the longer it takes for you to see a control response in the game.

The deadband setting is a dead zone that you can adjust the size of for each control axis. Move the slider to the right to increase the size of the deadband, and to the left to decrease it.

Q. My Sidewinder 3d Pro joystick stopped working with Dawn of Aces.

A. Try calibrating it as something else. Set the selector switch located under the joystick base towards the front on 1 dot and calibrate it using the CH pro setup with rudder, or on 2 dot calibrating it using the Thrustmaster setup with rudder.

Q. I am having problems with an oversensitive Microsoft Sidewinder Pro Joystick.

A. Try adjusting your stick scaling (see above).

Q. As soon as I start taxiing down the runway, my joystick starts acting as though I'm pressing the macro buttons. The screen suddenly switches to Map view, or my landing gear goes up and down on its own.

A. You are having problems with the MSPro digital software that comes with the stick. Either try downloading a newer driver for the stick from Microsoft, or try calibrating it as something else. Set the selector switch located under the joystick base towards the front on 1 dot and calibrate it using the CH pro setup with rudder, or on 2 dot calibrating it using the Thrustmaster setup with rudder.

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Game Play

Q. My engines turn on and then straight off. What's happening?

A. Check your fuel gauge. If it is empty you need to change the initial setting. From the Control Tower, click Select, then Plane and set your fuel setting to something other than E (empty). Alternatively, when in the Control Tower, type </.fuel xxx> where xxx is the percentage of starting fuel.

Q. What does the beacon light signify?

A. The beacon light indicates how good your connection is with the host. If the connection is good, it is green; if questionable, it is yellow; if paused or disconnected the beacon is red. It is best to wait a moment before closing Dawn of Aces if you have a red beacon as it may only be a temporary glitch and the connection could shortly reestablish itself.

Q. Why have my online stats have been reset?

A. Each Tour of Duty (TOD) lasts 3 weeks. At the end of each TOD each player's score is tallied and honors awarded to the highest scoring players. All scores are then zeroed to begin the next TOD.

Q. My frame rate is too low for good gameplay.

A. Check the system requirements at the start of this document to make sure that you have at least the minimum to handle Dawn of Aces. We recommend a Pentium 133 MHz or faster.

Q. My frame rate is fine for awhile, but then it goes into a cycle where it pauses for a few seconds, resumes for a few minutes, then pauses again repeatedly.

A. This can be caused by:

  • An IPX/SPX network adapter that is bound to something in your machine (see next section).
  • A faulty Internet connection (see next section).
  • Too many programs running at the same time along with Dawn of Aces.

Q. I am a Mac user. How do I select offline missions?

A. Mac users can select the different offline game types by typing .offgametype [game_type] in the Radio buffer.

Where game_type is one of:

  • free
  • dogfight
  • dawnpatrol
  • followleader
  • landing

Example: .offgametype dogfight Selects the dog fight offline game

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Internet  Connection

Q. I was dumped and now I can't get back on.

A. There could be many reasons for this situation. Most of the time this is due to a problem between your ISP provider and our host. If you are an experienced Web user, try pinging iencentral.com. You might also run a trace route to see where the problem lies. If you are not an experienced Web user, call your ISP and tell them you are having a problem getting to the above mentioned IP address and they can check it for you.

Q. I have one or more of the following problems:

  • I log onto Dawn of Aces, reach the tower, and then the game locks up.
  • I enter an arena and Dawn of Aces locks up.
  • If I uncheck the rudder box in the Windows joystick control panel and then log onto Dawn of Aces it runs well, but I'm stuck with using the keyboard for rudder operation.
  • I keep being dumped.
  • When I fly, my beacon keeps going yellow and red, but all of my other Internet stuff works fine.
  • When I lose the connection to the server (red beacon), I cannot exit Dawn of Aces, the machine seems locked up and I have to reboot.

A. Due to the fast moving pace of the Dawn of Aces flight environment, we are sending and requesting data more frequently than other Web programs that are able to wait before updating their information. Dawn of Aces only requires a 19200 baud connection, but it needs to be a smooth one with few interruptions. Even with a 28800 baud modem with all the hardware compression, data compression, and buffer action enabled, unless you have a "perfect" connection, there will be a few errors and pauses due to the volume of traffic.

You can try to improve your connection by dropping the modem's connect speed to a lower setting. If dropping the speed isn't enough, you can try turning off hardware and software compression, or lowering your modem buffers.

NOTE: Leave the IP header compression on.

Make a new dial-up to your ISP just for Dawn of Aces, with 19200 baud speed, 1/3 setting on the transmit and receive buffers, and all the software and hardware compression turned off. When you're surfing, use your regular dial up icon. When you're going to fly, use the Dawn of Aces one.

For further details regarding optimizing your connection, see Modem Setup in the Getting Started section of the help file, which is located in your Dawn of Aces directory.

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Training
Q. What are the training times offered by Dawn of Aces trainers, and how do I get in touch with a trainer?

A. The Training Arena is manned by members of the training staff during the following hours:

Eastern Time
Sunday - 22.00 to 00.30
Tuesday - 21.00 to 23.30

Pacific Standard Time
Monday - 19.00 to 21.30

European Central Time
Sunday - 21.00 to 11.30

What time is it?

For training at other times, or general questions, please send email to: trainers@dawnofaces.org.